Verify that the federal tax return has been Accepted by the IRS using this website - https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If Accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
Note - Once a tax return has been Accepted by the IRS, TurboTax receives no further information from the IRS concerning the tax return, any tax refund or tax payment.
When using the IRS website to check the refund status you Must enter Exactly the information requested; the Social Security number, the Filing Status and whole dollar amount of the federal tax refund as shown on the federal tax return.
Download your tax return to verify that you are using the exact same tax data on the IRS refund website as is shown on the federal return.
To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
If the federal tax return has been accepted by the IRS and you cannot get any status from the IRS refund website then contact the IRS.
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
