I have used Turbo Tax for YRS now and NEVER has this happened before …. You send reminders MONTHs before W-2's are sent out , You send MULTIPLE reminders out to file or to COMPLETE the taxes , You take my money and give a confirmation number and then AFTER ALL OF THAT the taxes still haven't been finalized ??? and here it is JULY 9th I go to check on the refund and it says I never filed ???? WHAT THE ?? where are thee-mails to let me know ??? you got your money so I guess that didn't matter any more … That needs to get fixed … Why wasn't I notified ? I thought everything was done !!! I'm hoping there is no fines or penalties to me because of your way of doing things … YRS WE HAVE USED YOU AND NEVER has this happened !!! Not a happy customer ….
