My hard drive needed replacing and the turbotax files ended up replaced on a different directory structure so I moved them to This PC>LocalDisk(C:)>Users>user>
Documents>TurboTax
which is where it seemed to be looking. And reinstalled Turbotax 2018 but it can't find the .tax2018 files so thinks it has a new return and offers to transfer the .tax2017 files that it is able to find.
So I tried reinstalling TurboTax 2017 to see if it would have the same problem. Indeed it did! It can't seem to find the .tax2017 files but offers me to transfer in .tax2016 and start a new return.
