Turbo Tax does not send your refund. Turbo Tax does not touch your refund. Were you having the fees deducted from your refund?
Your refund comes from the IRS and from your state. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.
When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. what does it say?
