Use the phone number in the emails you received from TurboTax for the payment request
Or contact TurboTax support for this billing issue.
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
