First you can check to make sure you entered you information correctly by viewing your return documents. You click on the drop down box that says "My Turbo Tax" and then click on "My Docs", you will have to download your return to view the docs and it is under the refund portion and should contain your routing number and account number of where you want it deposited at.
If your direct deposit information is correct and you have visited both the IRS and the SBTPG site to check on your refund then please contact either the IRS customer service number 800-829-1040 or Santa Barbara Tax Products Group (SBTPG) Refunds customer service number 1-877-908-7228
