From the TurboTax website - <a rel="nofollow" target="_blank" href="
https://support.turbotax.intuit.com/forms/refund-request.jsp">https://support.turbotax.intuit.com/fo...>
"Since you purchased a TurboTax CD directly from us, we will need you to send us the copy of TurboTax you purchased, and the TurboTax order number to one of the following addresses:
Shipping Address (if using a courier, like UPS, FedEx, etc.)
Intuit Inc.
ATTN: Returns Department, Door 20
11500 80th Avenue
Pleasant Prairie, WI 53158
Mailing Address (if using U.S. Postal Service)
Intuit Inc.
ATTN: Returns Department
PO Box 580926
Pleasant Prairie, WI 53158
After we receive the above information, we will credit the account that was charged for the order within 5 to 9 business days."
Or -
"If you purchased a TurboTax CD from a retailer, we will need you to send us the copy of TurboTax you purchased, and a copy of the dated receipt to one of the following addresses:
Shipping Address (if using a courier, like UPS, FedEx, etc.)
Intuit Inc.
ATTN: Returns Department, Door 20
11500 80th Avenue
Pleasant Prairie, WI 53158
Mailing Address (if using U.S. Postal Service)
Intuit Inc.
ATTN: Returns Department
PO Box 580926
Pleasant Prairie, WI 53158
After we receive the above information, you may expect a check for the amount of the refund within 6 to 8 weeks."
Use this TurboTax website to check your TurboTax orders and payments - <a rel="nofollow" target="_blank" href="
https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp">https://shop.turbotax.intuit....>
