https://www.irs.gov/individuals/employees/understanding-your-4883c-letter is a link. You need to call the IRS or go in as your letter stated to verify who you are. This is to protect your identity since there is mass id theft out there and there has been issues of people filing false returns claiming to be someone they are not. This has no relation to the product you used for filing your return. They will tell you it will take 9 weeks to process your return after you submit proof of identification but, it can be much shorter, some received refunds within days.
What you need to do
- Call the toll-free IRS Identity Verification telephone number at 800-830-5084. Or go in to their office as instructed in the letter.
- you must have:
-
- The letter
- A prior year tax return
- The tax return for the year the notice is for
- Any supporting documents for each year’s return, such as Forms W-2 or 1099, Schedules C or F, etc.
The toll-free IRS Identity Verification telephone number is available for you to call even if you haven't filed a tax return for this year. However, we can’t discuss any other tax related information during the call.
Answers to common questions
What happens after I call?
We’ll continue processing your tax return once we verify your identity and confirm that you submitted the return. If you did file the return, please know it will take approximately nine weeks to process it once you verify your identity.
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