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After you file
@sally-mae what concerns me is they made it seem as if their inability to pull and process my return within the original 9 week period was just a one-off mistake and someone on their end dropped the ball. But what i see in these threads - other people had the same issue. So it seems they've done this with a large group of people and would already know to correct the process if they were aware of othesr having the same problem. I supposed theres no way to know if they are just jerking us around and stalling to pay our refund. I still haven't received any update on WMR nor a letter since i've verified the second time. Seems like nothings happening. I'll just have to sit and wait. If i call what good is it if they just make up some bull as to why it wont process. Guess I have no recourse. What a country.
‎June 7, 2019
3:52 PM