JeanneLO
Expert Alumni

After you file

You cannot change the account (prepaid card) information once your refund has been successfully accepted by the IRS. If the IRS is unable to deposit the refund (because your account has not been activated) they will mail you a paper check. If you are able to activate your current TurboTax Prepaid Visa account and the IRS deposits the funds successfully, then you can transfer it to another account.

Please see this for more information:

https://ttlc.intuit.com/replies/3302459

Please see this for information on the TurboTax Prepaid Visa Card:

https://ttlc.intuit.com/replies/6394896

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