Did you specify a date for them to withdraw the funds and enter banking information for the auto-debit? If so, generally, the funds are withdrawn on the payment date you specified if your return has been accepted. If you still don't see the debit 7-10 days after your return has been accepted and your specified date, you will need to call the IRS e-file Payment Services at 1-888-353-4537, if this is a federal tax payment you owe. If you didn't specify a date, then April 18th is the default payment date.
Or contact your state tax agency, if you owe a state payment. You can go here https://ttlc.intuit.com/questions/1901670 and choose your state and it will take you to their contact page with phone numbers to reach them.
https://ttlc.intuit.com/replies/3299924
If you need to check to see if you did specify a certain date, you can use the steps here below to help you find your payment date and banking information on the return.
- Log into your account and click on My TurboTax (or Taxes) at the top
- If the drop down appears, choose My Tax Timeline (if it doesn’t appear when you click, it may have taken you directly to the page once you clicked My TurboTax.
- Scroll down to section Some Things You Can Do
- Click on Download all forms and worksheets
- On the return, Part V of the Federal Information Worksheet will have your auto debit date and bank account info
- And Part VI on the State Information Worksheet will have your state auto debit date and bank account info for that payment
