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After you file
Line 46 should be total payments and then 47 and 48 would show refund if one is owed. But I can take a look at your return to see, if you'd like. Just need you to follow these steps to provide me a token number to look at it.
* While you are inside the return, go to My Account in the top right corner, click Tools there.
* Choose "Share my file with Agent" and click Ok. This will give you a Token Number to share with me.
* This is going to send a protected copy of your return for us to view. No personal info(SSN, address, names or any other personal data) will be shared with us on this copy, just numbers.
Can you share that Token Number with me so we can take a look?
* While you are inside the return, go to My Account in the top right corner, click Tools there.
* Choose "Share my file with Agent" and click Ok. This will give you a Token Number to share with me.
* This is going to send a protected copy of your return for us to view. No personal info(SSN, address, names or any other personal data) will be shared with us on this copy, just numbers.
Can you share that Token Number with me so we can take a look?
‎June 6, 2019
6:16 AM