I would love to help you out on here if I could gather a few more bits of information from you. That being said, this sounds like a Tax Advise or Tax Support question.
Since you are a paying "deluxe" member of TurboTax, I can go ahead and sent you the information on how to exactly get a-hold of the line whenever you need it. There will be a live agent to pick up your call flow!
Below I have described the steps required in order to get a hold of us. Best of luck!
