This is mostly a user to user forum, you would need to contact TurboTax support
How do I contact you?
In TurboTax Online:
-
Sign in to your account (if you haven't already). This helps us provide more personalized answers and help options for you.
- Now select Help in the upper-right corner.
- Select Contact us at the bottom.
- Enter your question, select Continue and then:
- Post it to our community 24/7 and get an answer from a tax expert, other specialist or customer like yourself; or
- Talk one-on-one: Follow the instructions to call us, get a callback, or schedule a call (options vary depending on your question).
- Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.
In TurboTax CD/Download: Go here for one-on-one help from a live TurboTax Expert, CPA, or Specialist.
We're open Monday through Friday from 5am to 5pm Pacific.
For answers to questions often asked by Free Edition customers, go here.
