Are you asking about the Turbo Prepaid Visa Card?
EDITED 2/16/19 at 9:28 PM Pacific: This answer has been revised. Since you are requesting a replacement card to a different address, you'll need to phone and speak directly to Turbo Card Customer Support to find out what all is required.
"If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169."
