After you file

Yes, but it is very hard time of the year to reach a real person at any tax agency.

Yes. Many, many, many people are experiencing delays receiving the refunds of the state and federal taxes. As part of increased efforts to reduce tax identity theft, tax agencies are taking a closer look at filed tax returns and delaying issuing refunds. 

If know you are frustrated, but these efforts are designed to protect you and all legit tax payers.