"they sent a copy of the file" Who sent you a copy? Did you print a copy from TurboTax? Earlier you said the IRS has no record and did not send you anything. "money owed and paid"--money you paid for TurboTax fees or money you paid to the IRS? Which? Paying the TurboTax fee did not file your tax return. You had to go all the way through the FILE section and click that big orange button that says "Transmit Return Now." If you did not do that, or mail in the return, then your tax return was not ever filed. If you filed by mail last year, then the software has no way to know that your return was filed. If you did not file the return, you can still print, sign, and mail the return.
To finish a prior year return started in TT online:<a rel="nofollow" target="_blank" href="
https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turb...>
Or did you just use a different tax preparation service--that would explain why you cannot find anything on TurboTax.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
