Does the IRS website indicate that your federal tax refund was sent - https://www.irs.gov/refunds
If the tax refund was sent, did you request to have the TurboTax account fees paid from the federal tax refund?
If you did request this option then contact the third party processor for the status of the tax refund.
If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.
For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/
Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
