You tried to use the online program for 2018? Online is only for 2019-- no other year. If you filed on another site, that is fine---but hope you used a 2018 program and not 2019.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 9 p.m. Pacific time
use the word "billing" -- not refund
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
