@Pedropedro21 Money goes on the card after your refund is issued. If your refund has not yet been issued then you cannot use the card yet.
Or is it some other problem?
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
