@RickG yes it was a Turbo Tax Specialist named Ian we were on the phone for almost 2 hours trying to figure this out he even spoke to his supervisor and that's what we came up with. We tried every way possible to activate my card. I also spoke with Elio who works in the fraud department he did give me a case number and told me to send an email to send info at greendot.com with the screenshot of what it was telling me on the site and I still have heard nothing back and I really need my money released if there is a way you can help me that would be wonderful
