@Kristinmcg15 wrote:
I was charged $168 to finish filing taxes when I know I didn’t add on any help with the “self employed” additions I was charged. I had to submit my taxes tonight of course so I didn’t have time to reach out to support.
Is there a way to prove I did not use these additions?
So you ended up in the wrong edition? Did you use Self-Employed Edition at $119 for Federal and $49 for State, when you don't have any self-employment income and didn't need a Schedule C?
Did you think you were in a lower edition?
You could talk to TurboTax Support and tell them you didn't prepare a Schedule C (if that's the case). I don't know what they will say/do.
TurboTax Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
If you are prompted for your issue, you can just say billing issue.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
