Either you misunderstood the IRS rep or you spoke to someone who lacks even a basic understanding of tax software used by folks who prepare returns using do-it-yourself tax software.
".....turbotax honoring and paying the portion stated on the return that the IRS is not paying" is not going to happen.
If you made a mistake and entered incorrect information for the recovery rebate credit or the advance child tax credit payments, then the IRS corrects your refund amount and reduces it to the amount you are actually entitled to under the tax laws. TurboTax does not compensate you by giving you extra money you were not entitled to receive.
Use the links provided to you already and check your online IRS account to see what the IRS shows that they sent to you last year. Then if you had an incorrect amount on line 28 or line 30, your refund on line 35a was an unrealistic and incorrect amount----so the IRS made a correction for you. You do not have to amend for this.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
