@ martywit wrote:
I have the same issue:
"Dear TurboTax Customer,
Thank you for contacting us for TurboTax Service and Support. Please take a moment to provide feedback on your experience by answering the questions in the attached link. This is in reference to case number: XXXXXXX
Your opinion is valuable and important to us. We would appreciate it if you can give us feedback on the service that we delivered to you.
Follow this link to the Survey:
Take the survey
Or copy and paste the URL below into your internet browser:
* LINK*
Sincerely,
Intuit Support"
Nowhere is there a way to track this.
HAAAAAAALP!
"nowhere is there a way to track this"
What are you trying to do? Did you submit a refund request using the online refund request form? If you submitted a request using that interface, we can tell you how to track it with that same form.
Or did you have a phone encounter with TurboTax Support recently? If so, we won't know anything about it in this user community forum. You can speak to them again, however:
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
