@ jacob_a wrote:
I just got an email to reset my password and that I had an issue with my tax return, SEVERAL hours after tax returns were so. This seems suspect, and if it’s not, why would a tax related company be reaching out to my pass the due date? I will be looking into this with my uncle who helps regulate the stock market (help created day to day trade software for credit and banking softwares, and will be contacting my other uncle who is the USAG to see if this “inquiry” is real. If not, will be pressing real actions of the full support of the US Gov’t to whoever is involved and more.
I'm a fellow user. I don't work for TurboTax, but I would start by asking TurboTax about your email to see if it is legitimate, and if so, why it was sent. You can even ask to speak to their security department. This is a user community forum, not a direct route to TurboTax Support, and nothing account-specific can be handled in the user forum. I'll tell you how to get a phone number to reach them below.
In the meantime, I would NOT click on any links in a suspicious email, and do not download any attachments, since these days there are many scams/phishing attempts from nefarious folks, possible malware, etc. So you need to find out if the email is legitimate.
If you want to reset your Intuit account password, you can do that by logging into your Online account, and then going to the left menu column and scrolling down to click Intuit Account. Then in the account settings, there is a "Sign In and Security" section.
TurboTax Support hours are currently 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
