@ba34 wrote:
I was referred by a friend, but I did not receive my 20% discount that was supposed to be applied when I filed. I was promised this when I did my taxes. This sucks Turbo sucks this year!! They don’t make things easy for you. As a matter of fact, it should be a Bigger discount automatically apply or they should of given you a code. So sad… I need someone to call me as asp or give me a discount card sent directly for me to use anywhere for anything.
Did you use the special link provided by your friend to prepare your return? There's a lot of info in this FAQ:
FAQ: TurboTax Invite-a-Friend Program
https://ttlc.intuit.com/community/tax-topics/help/learn-about-the-turbotax-invite-a-friend-program/0...
Invite-a-Friend Terms and Conditions
https://turbotax.intuit.com/referral/terms
This is mainly a user community forum--not a direct route to TurboTax Support. Unfortunately, no one can help you with a specific fee problem here in the forum. You would need to phone TurboTax Support. This is their busiest weekend of the year so they may be harder to reach.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
