I've been using TurboTax for maybe 50 years and found it very good, but not this year. I wanted to e-file as usual, but when I was asked to enter my Ip Pin the box allowed only 5 digits. The pin sent to me was 6 digits, so my return was rejected. I spent two weeks and hours and hours on the phone with TurboTax reps. I redid my whole return 3 times, and the problem still existed. No one was able to solve the problem. I can't imagine that I am the only person to have this problem. The program plainly had a glitch, and I wonder if TT even knows about it. I eventually gave up and filed a paper return like back in the 70s. I'm not sure that I will purchase TurboTax next year. It's too frustrating.
Don Haff
