You need to check the entries you made when claiming the education credit.
Reject Code F8863-528-03 indicates that a particular student listed on Form 8863, Education Credits (American Opportunity and Lifetime Learning Credits), has already had their Social Security Number (SSN) used on a Form 8863 on another person’s tax return.
Make sure that the student’s last name and SSN are correct on the return you submitted for e-file. If a correction can be made, do so. But if there’s no correction to be made, the student’s information can’t be used for the credit on an e-filed return.
You can e-file your return without claiming the education credit for the person listed on Form 8863, or you can file a paper return claiming the student for the credit.
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