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Just for clarification, this is an issue for people who originally bought the CD version, and are trying to use the license code that came with the purchase to *download* from the website a second, digital copy of the software to an additional computer, likely to a computer that doesn't have a disk drive. We are using the correct account, the account that is associated with the license code, and we should be able to download a second copy of the software onto an additional computer without the cd, but we are getting the error "this license code is associated with a different account." This is a TT bug that needs to be fixed.