@Calestorm wrote:
@ CarissaM The problem is is that when I follow those instructions it leads me to a blank page on the online version of TurboTax and never goes anywhere. I've tried with different browsers and it will not update after attempting to remove it. It's curious that that is the ONLY thing that doesn't work when using it the rest of the time.
You may need to speak to TurboTax Support for realtime assistance.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
