There may have been an errant entry during the interview that indicated to the program that you received the form.
To get back to that portion of the interview, type 1095-a in the search box in the right corner of your screen, then click the link Jump to 1095-a.
Go through the interview process until you get to the Did you receive Form 1095-A for your health insurance plan? screen, and select the checkbox to the left of No, I didn’t receive form 1095-A.
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