I purchased TurboTax Premier 2021 Download version from Staples. I had trashed the installer, thinking if I ever needed it again, I would re-download from the email link Staples sent. Or log onto my Staples account, and grab it from Profile\My software downloads. Then yesterday, I decided to reinstall TurboTax (https://ttlc.intuit.com/community/installing/help/remove-uninstall-turbotax-for-mac/00/26050), which involves emptying the trash.
Lo and behold, I deleted my only copy of the installer. The e-mailed link Staples sent, told me I reached my download limit when I tried clicking on it again. My staples account would not let me download it either. Thankfully after calling Staples customer support, they sent another link.
Is this normal policy? Or a Staples policy? Yes, the download product from Staples did say 1 user, but I thought it was referring to the key code. I figured all I needed to keep was the key, and email with the download link. Can't remember the last program I used where I was limited to 1 installer download. Activation/registering limits seem more common.
