@ Bayfront33
ADDENDUM
Here's something else you can try:
Are you running TurboTax as an administrator? I can tell you how to be sure. I don't know what operating system you are using. I asked a couple of times, but you never mentioned. So what I'm saying below is for Windows.
First, close your TurboTax program if it's open. To run TurboTax as an administrator, right click the TurboTax desktop icon and in the popup menu choose "Run as Administrator." If you don't see that option in the popup menu, then in that popup click Properties, then the Compatibility tab, then check "Run this program as an administrator."
NOTE: If you are using a Mac instead, I can ask one of the forum helpers that uses Mac to see if they have a suggestion for you.
