@Bayfront33 wrote:
Hello there, I am choosing only Federal because I don't have state tax to report but the problem still persists the I check if there is any error to fix before submitting it but they system show not error being found and it is ready to be file and when I'm submitting it the system try to submit it but at the end the system just keep spinning and then close the window without any error message.
Have you rebooted (restarted) your computer since your latest program upgrade?
Also, while it is not obvious, the TurboTax efile method borrows some of your browser files in the background to make the connection and submit the file I'd empty the browser Internet cache even though it doesn't sound logical for desktop software.
If you're using a VPN, you might try outside of the VPN, as long as you have a secure Internet connection.
Or if you are using a wireless connection, are you easily and securely able to try a wired Ethernet connection?
If it continues, please phone TurboTax Support for realtime assistance so they can troubleshoot with you.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
