badtaxes
Returning Member

Amend previous year with free file

What a fail from turbotax free file: we came to depend on you for years to make life a little easier.

 

Now you have NO email, NO phone support, and we're all lemmings in this forum. Gross.

 

I want to amend a previous year that I did with you under free file. Which you CLAIM is free. But won't let me see the years. Then you say I need some desktop version with a DVD???? Are you that old-fashioned? What about those with a Chromebook?

 

And no price or directions at all. This is truly a nightmare from a name we came to trust.