@MrsC82 wrote:
I have turbo tax files and software dating back to at least 2011. I recently bought a new computer with Windows 11. My IT man had stored all info on an external hard drive, but all the tax files disappeared. What is wrong? Is there any way to get the software back from all those years or at least the tax files that were originally in the Tax File PDF?
The TurboTax tax data files and all saved PDF's were stored, by default, in the TurboTax folder in the Documents directory. Unless the files were purposely moved or saved by the user in another directory, hard drive other than C;, remote drive, network drive or a Cloud drive.
If the Documents directory was saved from the old computer then the TurboTax folder would also have been saved.
