IRS letter regarding IDENTITY THEFT

I received a letter from the IRS yesterday asking if I had filed my return for 2021. They are indicating potential IDENTITY THEFT involving my SOCIAL SECURITY # & other personal info. They also indicated that because of this I will not be able to file using ELECTRONIC filing but rather that I will have to file old-school PAPER filing method. I have used DELUXE TURBO TAX for many years & this will present a major disruption to the normal electronic filing process using Turbo Tax. 

 

I will be calling the IRS later today, April 5th, to learn more. Does the community have any helpful recommendations ? Why am I being denied the use of electronic filing when I did nothing wrong. I have no idea how anyone would have access to my Social Security number. What a headache since coincidentally I plan to file prior to April 18, 2022. I'm later than ever due to family medical issues that have taken precedent. I would greatly appreciate a quick response given the ever tightening timeframe.

 

Thank you,

Stephen M. (longtime Turbo Tax user/customer) !