If you somehow paid for a state e-file for FL then you need to talk to customer support. There is never a fee for "direct deposit." There is, however, a fee to have your TurboTax fees deducted from your federal refund if you do not pay your fees upfront using a credit or debit card. That "refund processing fee" is $39.99 or in CA it is $44.99. If you used the CD/download there is ALWAYS a fee to e-file a state return. Your software included the program to prepare a state return but e-filing the state is an extra fee. That state e-file fee can be avoided if you print and mail the state return.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
