ehnewman
Returning Member

Get your taxes done using TurboTax

Removing and re-installing TurboTax 2021 solved my problem of TurboTax not staying opening on my mac.  It would open, but then close within 1 or 2 sec.   

Remove your current TurboTax file in your Applications folder, and all TurboTax files in in the user ~/Library.  Then empty the Trash and Restart before you re-install.  

See https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac 

The TurboTax files are in the user's library (typically Your_Name/Library or ~/Library) and not the system library (Macintosh/Library).  I was unable to find the TurboTax files in my ~/Library until I realized that they were hidden files on my mac.  If I did a Search for "TurboTax" in my ~/Library, nothing came up.  Do a [Command + Shift + .] with ~/Library displayed to see the hidden files.  Then you can delete them.  Good Luck.

 

I spent uncounted hours trying to get TurboTax to work including 2 lengthy sessions with their IT help.  Nothing they suggested helped.  In the end, it was worth it since I have always found TurboTax to be excellent.