You can view your fees associated with your refund by following the instructions here.
The issue with the overcharge has been corrected and should not be still occurring. There is a $40 fee to have your fees deducted from your refund on top of the fees associated with the use of the software.
If you still need assistance, I would suggest following the instructions here to contact us by phone, as we cannot view your return or fees here in this public forum.
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