@Virginia1983 Please let us know what happens with the suggestions you received. You were given poor information by the CS rep you spoke to. There is no way you should have to pay again for a download. Your purchase of the CD/download gives you the right to install that software to other computers that you own whether you install from the CD or from a download. I have posted this to the moderators.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
