If It's a Windows computer #1, make sure you've run and installed-rebooted after this week's Windows update. Sometimes a partially-installed Windows OS update will block proper operation of TTX.
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IF it's a Windows computer #2....downlaod and update using the "Manual" update.
It may take an unusually long time to process, so be patient...or go watch TV for 30 min.
.....and, you my need to try to run the internal update again, right after that manual update finishes.
Manually Update TurboTax for Windows Software (Basic, Deluxe, Premier, Home & Business) (intuit.com)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
