I downloaded TurboTax Deluxe and had a problem. I have called customer service four times to resolve the problem and each time after the representative asks to look at my screen, and then looks at it for several minutes, I get disconnected. I suspect they disconnect me because they can't figure out the problem. The last time I called I even asked the rep to call me back if we were disconnected, and guess what? We were disconnected and she never called back. I can't proceed with my taxes without having this problem resolved. I am on the verge of buying a competitor's product.
