As some suggested, I entered "zero" in AGI box and attempted efile but was rejected again. From what I read online user comments, efilings rejected for the the same reason of AGI not agree to prior year and/or incorrect pin no. apparently a common problem. Shouldn't Turbo tax do something to address that problem or disclose on Turbo website that could be a problem?
Secondly, Turbo tax did not specify in the process of entering the data for turbo tax premier that when an user click to print, the "BACK" option that was always presented throughout the whole process now disappears. If I was alert to the fact along the way, I would have never click print without scrutinize the numbers several more times. Now I am unable to go back to correct an substantially understated medical expense item. Can't get any live help to find out how to go back to correct. I did call [phone number removed] as was suggested but when the live person finally came on the phone after waiting 30 min., she said she needed to check something and then my line went dead after waiting sometime. I am disillusioned to say the least. Can't recommend Turbo Tax to anyone at this point.
