So sorry. Please use the TurboTax FAQ I'm linking below to contact TurboTax Customer Support for assistance. A Support rep will be happy to help.
What is the TurboTax phone number?
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
