@alfredasoriano Can you provide more detail about the issue(s) you're experiencing? In the meantime, here are some tips to get your TurboTax up and running:
- Refer to the following Help Article for step-by-step instructions to install the TurboTax CD: How to install TurboTax on Windows. Go here if you are using a Mac computer.
- If you're running into installation issues, refer to this article: Troubleshoot installation and running TurboTax for Windows. Go here if you're using a Mac.
- If none of the above works, you can download your software directly from TurboTax. Keep in mind, you will still need the license code that came with your CD. You will find the instructions here: I bought the CD, but my computer doesn't have a CD drive
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