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@SLYKTAX wrote:

Hi, 

I bought my Delux version from Costco.  I was about to efile my Federal and California and first, it says $25.  I have federal refund and state tax to pay which I choice pay from my checking account.  Then I came to the page with Add Audit Defence and Continue , both button highlighted. I didn't click the Audit. Then came to "You Purchase online" page and then I am lost.  What and where is my confirmation #, is it the product key?

How can I just pay $25? 

Thanks


If it's asking for a state efile confirmation number, you'll likely need to talk to TurboTax Support for assistance.  I'll tell you how to reach them below.

 

NOTE:  Be aware that you should pay the $25 state efile fee by credit/debit card to avoid an additional service fee.   If you were to choose to pay that $25 out of your Federal refund, in California it would add Premium Services Bundle (which includes ID protection services, Audit Defense, etc.) to your fees and charge you an additional $45.

 

Please reach out to TurboTax Customer Support for assistance.

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern),  7days/week.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632