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Get your taxes done using TurboTax
@SLYKTAX wrote:Hi,
I bought my Delux version from Costco. I was about to efile my Federal and California and first, it says $25. I have federal refund and state tax to pay which I choice pay from my checking account. Then I came to the page with Add Audit Defence and Continue , both button highlighted. I didn't click the Audit. Then came to "You Purchase online" page and then I am lost. What and where is my confirmation #, is it the product key?
How can I just pay $25?
Thanks
If it's asking for a state efile confirmation number, you'll likely need to talk to TurboTax Support for assistance. I'll tell you how to reach them below.
NOTE: Be aware that you should pay the $25 state efile fee by credit/debit card to avoid an additional service fee. If you were to choose to pay that $25 out of your Federal refund, in California it would add Premium Services Bundle (which includes ID protection services, Audit Defense, etc.) to your fees and charge you an additional $45.
Please reach out to TurboTax Customer Support for assistance.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7days/week.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632