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Ask the bank for the right numbers.  Is it Bank of America?

 

If you used Bank of America there are five routing numbers that the bank does not use for electronic transactions.   If you're seeing the following message,

"We noticed that you entered a routing number that your bank does not use for Direct Deposit or Direct Debit."

 

then you've entered one of those five numbers. You will need to contact the bank for the correct direct deposit routing number that they also refer to as their ACH routing number.