On the W-2 from the employer who has $142,800 for SS wages in box 3, is the amount of SS taxes withheld in box 4 exactly $8,853.60?
On the W-2 from the employer who has $7,955 for SS wages in box 3, is the amount of SS withheld in box 4 exactly $493.21?
If any of the these amounts are off by even a $0.01 to much this will cause the problem.
If these are both correct then there is no reason that the program would not be entering the excess SS taxes withheld on Schedule 3 Line 11.
I would suggest that you delete the W-2's and re-enter each manually. Then see if the program correctly takes care of the excess SS taxes withheld.
