@ssonde wrote:
Thank you... Thus, the missing info is that you GOT TO HAVE AN ONLINE UPGRADED VERSION TO GET LIVE HELP'. I always use CD -Download version. But, despite that, I should be able to get a 'Support ID' so that I can help on TurboTax product to complete my taxes.
You can still get support from a TurboTax agent using the desktop editions -
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Or -
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
